Frequently Asked Questions

Please read our FAQ before sending us a message.

TheBikeHelmets offers its customers the best selling products in several categories for their convenience. We ensure that you get the only best product with our full customer assistance & support. We are working as Amazon affiliate and all checkout, delivery and returns is managed by Amazon to make things more convenient for you.

We offer a limited range of items for international shipping. Please contact us for shipping info via our contact form or live chat. The shipping cost will be different plus you have to pay any additional taxes/duties applicable in your country. Also no Free Shipping applied on international shipping.

FREE shipping depends & differ on individual items, brands and manufacturers. Some items have FREE Shipping on orders over $75 in select states. Some brands have Free Shipping on orders over $250. NO Free Shipping on international orders. Please contact us for shipping rates if its not mentioned.

We accept all major credit cards including Master, Visa, AmericanExpress & Discover Credit Card.

Normally Standard shipping time takes anywhere from 5 - 7 days. Delivery time depends on several factors like payment confirmation, address etc. For International shipping, delivery time depends on your country.

You may return most new, unopened items within 30 days of delivery for a full refund. Refund will take from 2-3 weeks. Refund amount and how your refund is issued may differ based on the condition of the item, how long you've had the item, and how the item was purchased. All return & refund will be managed by Amazon. For Complete info, please read: Return Policy

Go to Your Account > your Orders on Amazon.com with the email address & password you used while checking-out

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